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HYUNDAI 3S CENTRE OPENS IN SETAPAK

2012-03-23
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KUALA LUMPUR, 23 March 2011 – NCS Sdn Bhd (NCS), a dealer under Hyundai-Sime Darby Motors (HSDM), launched its new 3S centre in Setapak to accommodate to the growing number of Hyundai vehicles in that vicinity. This is also the first Hyundai 3S (Sales, Service and Spare Parts) centre to be opened in Setapak .

“In line with Hyundai’s corporate direction ‘New Thinking. New Possibilities’, HSDM together with its business partners and dealers are always looking for innovative ways and solutions to provide customers with greater satisfaction. Our goal is to offer our customers memorable ownership experience,” said Mr Lau Yit Mun, Managing Director of HSDM.

HSDM’s plan to have 22 3S centres nationwide by the end of 2012 and another 4 more in 2013. Another upgraded 3S centre in Prai is almost completed and is scheduled to be launched on the 6th of April 2012.

Hyundai passenger vehicles in Malaysia recorded sales of 10,287 units in 2011 which is a 12% increase as compared to the previous year. The setting up of more 3S centers will ensure sustainable sales growth with the support of innovative services and availability of parts at competitive pricing. The network expansion of the 3S centres will integrate the sales, service and parts centre under one roof making it extremely convenient for Hyundai car owners.

According to Symax data, the number of Hyundai/Inokom cars registered in Setapak and its nearby vicinity recorded a total of 3746 vehicles and the number will continue to grow. “With the growing number of Hyundai/Inokom cars in Gombak District Area which has total population of more than 700,000, setting up a 3S centre is necessary for the convenience of the community here,” said Mr Lau.

Apart from the regular 3S services, NCS also offers several other premium services. They include a VIP membership, which gives members instant access to a Quick Service without having to queue up or make an appointment. Not only do the VIP members get instant service, but they also get to enjoy discounts on the labour charges, spare parts as well as a free car inspection.

Other premium services offered to all its customers include:

  • Door-to-door pick up service for customers who would like to send in their car for service
  • Complimentary shuttle service to and from KL Festival City mall
  • Complimentary car diagnosis
  • Complimentary car wash
  • Ongoing discounts on spare parts for all its customers.

 

This 3S centre is also in compliance with the Hyundai Dealer Enhancement Programme (DEP). The DEP is introduced by HMC to reinforce Hyundai’s brand presence by aligning it with Hyundai’s global corporate image.

This centre measures 14,000 sq ft and has six service bays with total investment of RM3.5 million. It can accommodate up to 20 vehicles in a day.  It also carries the same features as all Hyundai 3S centres, which includes a premium Wi Fi lounge and free flow of beverages to provide greater comfort and convenience for its customers.

In conjunction with the grand opening of this centre, NCS is offering all its customers a free VIP membership card, door gifts for those who send in their car for service, free car diagnosis as well as a complimentary car wash for all Hyundai models. This offer lasts over the weekend and ends on March 25, 2012. 

This 3S centre is situated at Lot 78, Jalan Genting Klang, Setapak. Customers who would like to find out more about the services offered by this 3S centre can call (03) 40220027 (Sales) and 40228278 (Service). 
 

About Hyundai-Sime Darby Motors Sdn Bhd
Hyundai-Sime Darby Motors Sdn Bhd (HSDM) is a subsidiary of Sime Darby Motors. HSDM is now the sole distributor and exclusive importer of all Hyundai completely built-up and locally assembled vehicles and related spare parts.

HSDM’s complete car line-up includes the i10, Sonata, Tucson, Santa Fe, Grand Starex Royale.

Click here to view NCS Sdn Bhd


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Hyundai Sime-Darby Motors
Jalan Pelukis U1/46 Kawasan Perindustrian Temasya Shah Alam, Selangor 40150 MY
Phone: 1300-13-2000 Website: https://www.hyundai.com.my